Shipping Policy

Hemtattva (“we” and “us”) is the operator of (www.hemtattva.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. Shipping Costs

We offer free shipping on all orders.

2. Dispatch Time

Orders are usually dispatched within 2-3 business days of payment of order.
We take steps to ensure shipment delays will be kept to a minimum.

3. Change Of Delivery Address

Under some instances, we may be able to accomodate change of address requests any time before the order has been dispatched.

4. Shipping

Hemtattva will ship to pincodes using postal services only.

5. Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

6. Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

7. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

8. Customer service

For all customer service enquiries, please email us at care@hemtattva.com